Cookie Policy and Tracking Technologies Notice
Last Updated: January 26, 2025
1. Introduction
This Cookie Policy and Tracking Technologies Notice ("Cookie Policy") explains how 1nga Business ("we," "us," "our," or "1nga Business") uses cookies, web beacons, pixel tags, local storage, session storage, and other tracking technologies (collectively, "Cookies" or "Tracking Technologies") on the 1nga Business platform, including but not limited to the website located at business.1nga.store, mobile applications, and all related services (collectively, the "Platform" or "Service").
This Cookie Policy should be read in conjunction with our Privacy Policy, which provides comprehensive information about how we collect, use, and protect your personal information. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Cookie Policy and consent to our use of Cookies as described herein.
2. What Are Cookies and Tracking Technologies?
Cookies are small text files that are placed on your device (computer, tablet, smartphone, or other device) when you visit a website or use a mobile application. Cookies contain information that is transferred to your device's hard drive or memory and can be retrieved by the website or application that placed them.
Cookies and other tracking technologies enable websites and applications to: (a) recognize your device and remember your preferences; (b) track your browsing behavior and usage patterns; (c) provide personalized content and advertising; (d) analyze website and application performance; (e) prevent fraud and ensure security; and (f) improve user experience and functionality.
In addition to traditional cookies, we may use other tracking technologies, including but not limited to: (a) web beacons (also known as pixel tags, clear GIFs, or tracking pixels), which are small images embedded in web pages or emails that track when content is viewed; (b) local storage and session storage, which are browser-based storage mechanisms that allow websites to store data locally on your device; (c) device identifiers, which are unique identifiers assigned to your device; (d) fingerprinting technologies, which create unique identifiers based on your device and browser characteristics; and (e) other similar technologies.
3. Types of Cookies We Use
We use various types of Cookies for different purposes, as described below:
3.1 Essential Cookies (Strictly Necessary)
Essential Cookies are necessary for the Platform to function and cannot be disabled in our systems. These Cookies are typically set in response to actions you take, such as setting privacy preferences, logging in, or filling in forms. Essential Cookies enable core functionality such as security, network management, and accessibility.
Purpose: Essential Cookies are used to: (a) maintain your session and keep you logged in; (b) remember your authentication status; (c) ensure security and prevent fraud; (d) balance server load and ensure Platform availability; (e) remember your cookie preferences; and (f) enable basic Platform functionality.
Examples: Session Cookies, authentication Cookies, security Cookies, load balancing Cookies, and preference Cookies.
Duration: Essential Cookies may be session Cookies (which expire when you close your browser) or persistent Cookies (which remain on your device for a specified period).
Can be disabled: No. Essential Cookies cannot be disabled as they are necessary for the Platform to function. Disabling Essential Cookies may prevent you from accessing or using certain features of the Platform.
3.2 Functional Cookies
Functional Cookies enable the Platform to provide enhanced functionality and personalization. These Cookies allow the Platform to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.
Purpose: Functional Cookies are used to: (a) remember your preferences and settings; (b) remember your language and region preferences; (c) remember your location for delivery estimates; (d) remember your user interface preferences; (e) provide personalized content and features; and (f) enable enhanced functionality.
Examples: Preference Cookies, language Cookies, location Cookies, and user interface Cookies.
Duration: Functional Cookies are typically persistent Cookies that remain on your device for extended periods (e.g., 30 days to 1 year) to remember your preferences across sessions.
Can be disabled: Yes. However, disabling Functional Cookies may limit the functionality and personalization features available to you on the Platform.
3.3 Analytics and Performance Cookies
Analytics and Performance Cookies help us understand how visitors interact with the Platform by collecting and reporting information anonymously. These Cookies allow us to count visits, identify traffic sources, understand which pages are most popular, and analyze how visitors navigate the Platform.
Purpose: Analytics and Performance Cookies are used to: (a) analyze Platform usage and traffic patterns; (b) understand how Users navigate and interact with the Platform; (c) identify popular features and content; (d) measure Platform performance and identify areas for improvement; (e) track error rates and technical issues; (f) conduct A/B testing and optimization; and (g) generate analytics reports and insights.
Examples: Google Analytics Cookies, Hotjar Cookies, and other analytics service Cookies.
Duration: Analytics and Performance Cookies are typically persistent Cookies that remain on your device for extended periods (e.g., 1 to 2 years) to track usage patterns over time.
Can be disabled: Yes. You can disable Analytics and Performance Cookies through your browser settings or our cookie preference center. However, disabling these Cookies may limit our ability to improve the Platform and provide you with the best possible experience.
3.4 Marketing and Advertising Cookies
Marketing and Advertising Cookies are used to track your browsing behavior across different websites and to deliver personalized advertising and marketing content. These Cookies may be set by us or by third-party advertising networks and may be used to build a profile of your interests and show you relevant advertisements on other websites.
Purpose: Marketing and Advertising Cookies are used to: (a) deliver personalized advertising based on your interests and browsing behavior; (b) measure the effectiveness of advertising campaigns; (c) track conversions and attribution; (d) enable retargeting and remarketing; (e) limit the number of times you see an advertisement; (f) provide social media sharing features; and (g) enable affiliate marketing and referral tracking.
Examples: Google Ads Cookies, Facebook Pixel Cookies, LinkedIn Insight Tag Cookies, and other advertising network Cookies.
Duration: Marketing and Advertising Cookies are typically persistent Cookies that remain on your device for extended periods (e.g., 30 days to 1 year) to track your interests and deliver relevant advertising.
Can be disabled: Yes. Marketing and Advertising Cookies require your Consent, and you can opt-out at any time through your browser settings or our cookie preference center. Disabling these Cookies will not affect the core functionality of the Platform.
4. Third-Party Cookies
We use third-party services that may set their own Cookies on your device. These third-party Cookies are subject to the privacy policies and practices of the respective third parties, and we are not responsible for the use of such Cookies by third parties.
4.1 Analytics Services
We use third-party analytics services, including but not limited to Google Analytics, Hotjar, and other analytics providers, to analyze Platform usage and performance. These services may set Cookies on your device to collect information about your use of the Platform.
Google Analytics: We use Google Analytics, a web analytics service provided by Google LLC, to analyze Platform usage. Google Analytics uses Cookies to collect information about how visitors use the Platform. The information generated by Google Analytics Cookies about your use of the Platform (including your IP address) may be transmitted to and stored by Google on servers in the United States or other countries. Google may use this information to evaluate your use of the Platform, compile reports on Platform activity, and provide other services relating to Platform activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. For more information about Google Analytics and how to opt-out, please visit: https://tools.google.com/dlpage/gaoptout.
Hotjar: We use Hotjar, a behavior analytics service provided by Hotjar Ltd., to understand how Users interact with the Platform. Hotjar uses Cookies and other tracking technologies to collect information about your interactions with the Platform, including mouse movements, clicks, scrolling, and other user behavior. For more information about Hotjar and how to opt-out, please visit: https://www.hotjar.com/legal/policies/privacy.
4.2 Payment Processors
We use third-party payment processors, including but not limited to Stripe, PayPal, and other payment gateways, to process payments for Orders. These payment processors may set Cookies on your device to facilitate payment processing, prevent fraud, and ensure security.
Stripe: We use Stripe, a payment processing service provided by Stripe, Inc., to process credit card and other payment transactions. Stripe may set Cookies to facilitate payment processing and prevent fraud. For more information about Stripe's use of Cookies, please visit: https://stripe.com/privacy.
PayPal: We use PayPal, a payment processing service provided by PayPal Holdings, Inc., to process PayPal payments. PayPal may set Cookies to facilitate payment processing and prevent fraud. For more information about PayPal's use of Cookies, please visit: https://www.paypal.com/us/legalhub/privacy-full.
4.3 Advertising Networks
We use third-party advertising networks, including but not limited to Google Ads, Facebook Ads, LinkedIn Ads, and other advertising platforms, to deliver personalized advertising and measure advertising effectiveness. These advertising networks may set Cookies on your device to track your browsing behavior and deliver relevant advertisements.
Google Ads: We use Google Ads, an online advertising platform provided by Google LLC, to deliver advertising and measure advertising effectiveness. Google Ads may set Cookies to track conversions and deliver personalized advertising. For more information about Google Ads and how to opt-out, please visit: https://policies.google.com/technologies/ads.
Facebook Pixel: We use Facebook Pixel, a tracking technology provided by Meta Platforms, Inc. (formerly Facebook, Inc.), to track conversions and deliver personalized advertising on Facebook and Instagram. Facebook Pixel may set Cookies to track your interactions with the Platform and deliver relevant advertisements. For more information about Facebook Pixel and how to opt-out, please visit: https://www.facebook.com/privacy/explanation.
4.4 Social Media Platforms
We integrate social media features, including but not limited to Facebook, Twitter, LinkedIn, and other social media platforms, into the Platform. These social media platforms may set Cookies on your device when you interact with social media features, such as sharing buttons or embedded content.
Facebook: Facebook may set Cookies when you interact with Facebook features on the Platform, such as the Facebook "Like" button or Facebook login. For more information about Facebook's use of Cookies, please visit: https://www.facebook.com/privacy/explanation.
Twitter: Twitter may set Cookies when you interact with Twitter features on the Platform, such as the Twitter "Tweet" button or embedded tweets. For more information about Twitter's use of Cookies, please visit: https://twitter.com/privacy.
LinkedIn: LinkedIn may set Cookies when you interact with LinkedIn features on the Platform, such as the LinkedIn "Share" button or LinkedIn login. For more information about LinkedIn's use of Cookies, please visit: https://www.linkedin.com/legal/privacy-policy.
5. Cookie Duration
Cookies may be either "session" Cookies or "persistent" Cookies:
Session Cookies: Session Cookies are temporary Cookies that are stored on your device only for the duration of your browsing session. Session Cookies are automatically deleted when you close your browser. Session Cookies are typically used to maintain your session, remember your login status, and enable basic Platform functionality.
Persistent Cookies: Persistent Cookies remain on your device for a specified period after you close your browser, or until you delete them manually. Persistent Cookies are typically used to remember your preferences, track your usage over time, and deliver personalized content and advertising. The duration of persistent Cookies varies depending on the type of Cookie and its purpose, and may range from a few days to several years.
6. Managing Cookies and Your Preferences
6.1 Browser Settings
Most web browsers allow you to control Cookies through their settings. You can typically: (a) view Cookies stored on your device; (b) delete Cookies; (c) block Cookies from specific websites or all websites; (d) set preferences for Cookie acceptance; and (e) receive notifications when Cookies are set.
How to manage Cookies in popular browsers:
Google Chrome: Settings > Privacy and Security > Cookies and other site data
Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and website data
Microsoft Edge: Settings > Privacy, Search, and Services > Cookies and site permissions
Opera: Settings > Privacy & Security > Cookies
Please note that blocking or deleting Cookies may affect the functionality of the Platform and may prevent you from accessing or using certain features. Some features of the Platform may not function properly if Cookies are disabled.
6.2 Platform Cookie Preference Center
We provide a cookie preference center on the Platform that allows you to manage your Cookie preferences. You can access the cookie preference center at any time to: (a) view the types of Cookies we use; (b) accept or reject non-essential Cookies; (c) customize your Cookie preferences by category; and (d) update your preferences at any time.
Your Cookie preferences are stored in a Cookie on your device, so you may need to reset your preferences if you delete Cookies or use a different device or browser.
6.3 Opt-Out Tools
You can opt-out of certain third-party Cookies and tracking technologies using the following opt-out tools:
Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
Network Advertising Initiative (NAI) Opt-Out: http://www.networkadvertising.org/choices/
Digital Advertising Alliance (DAA) Opt-Out: http://www.aboutads.info/choices/
European Interactive Digital Advertising Alliance (EDAA) Opt-Out: http://www.youronlinechoices.eu/
Facebook Ad Preferences: https://www.facebook.com/settings?tab=ads
Please note that opting out of Cookies does not mean you will no longer receive advertising. It means that the advertising you receive will not be personalized based on your browsing behavior, and you may continue to see generic advertisements.
7. Specific Cookies We Use
The following table provides information about specific Cookies we use on the Platform:
| Cookie Name | Purpose | Duration | Type | Third Party |
|---|---|---|---|---|
| session_id | Maintains user session and authentication | Session | Essential | 1nga Business |
| auth_token | Stores authentication token | 30 days | Essential | 1nga Business |
| csrf_token | Prevents cross-site request forgery attacks | Session | Essential | 1nga Business |
| cookie_consent | Remembers your cookie preferences | 365 days | Essential | 1nga Business |
| user_preferences | Stores user preferences and settings | 365 days | Functional | 1nga Business |
| language_preference | Remembers language preference | 365 days | Functional | 1nga Business |
| location_data | Stores location for delivery estimates | 30 days | Functional | 1nga Business |
| _ga | Google Analytics - distinguishes users | 2 years | Analytics | |
| _gid | Google Analytics - distinguishes users | 24 hours | Analytics | |
| _gat | Google Analytics - throttles request rate | 1 minute | Analytics | |
| _hjid | Hotjar - identifies returning users | 365 days | Analytics | Hotjar |
| _hjIncludedInPageviewSample | Hotjar - tracks page views | 30 minutes | Analytics | Hotjar |
| _fbp | Facebook Pixel - tracks conversions | 90 days | Marketing | |
| _fbc | Facebook Pixel - tracks conversions | Session | Marketing | |
| li_at | LinkedIn - authentication | 1 year | Marketing | |
| bcookie | LinkedIn - browser identifier | 2 years | Marketing |
This list is not exhaustive and may be updated from time to time. Additional Cookies may be set by third-party services integrated with the Platform.
8. Do Not Track Signals
Some web browsers send "Do Not Track" (DNT) signals to websites indicating that you do not want to be tracked. Currently, there is no industry standard for how websites should respond to DNT signals, and different websites may respond to DNT signals in different ways.
We currently do not respond to DNT signals from web browsers. However, we respect your Cookie preferences as set through our cookie preference center and your browser settings. You can manage your tracking preferences through our cookie preference center or your browser settings, regardless of DNT signals.
9. Mobile Applications
If you use our mobile applications, we may use similar tracking technologies, including but not limited to: (a) device identifiers, such as Apple's Identifier for Advertisers (IDFA) or Google's Advertising ID; (b) mobile analytics technologies; (c) push notification tokens; (d) location data (with your permission); and (e) other mobile-specific tracking technologies.
Mobile tracking technologies are subject to the same privacy principles and practices as web Cookies, and you can manage your preferences through your device settings or our mobile application settings.
10. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. Material changes to this Cookie Policy will be posted on the Platform with an updated "Last Updated" date, and we may, but are not obligated to, provide additional notice of material changes through email, in-app notifications, or other means.
Your continued use of the Platform following the posting of any changes to this Cookie Policy constitutes your acceptance of such changes. If you do not agree to the modified Cookie Policy, you must immediately discontinue your use of the Platform and may terminate your Account.
You are responsible for reviewing this Cookie Policy periodically to stay informed of any changes. The most current version of this Cookie Policy will always be available on the Platform.
11. Contact Us
If you have questions, concerns, or requests regarding this Cookie Policy or our use of Cookies and tracking technologies, please contact us at:
Email: business@1nga.com
Address: 16A Katalina Avenue, Rhodesfield Kempton Park
Phone: 0710906662
Business Hours: 9h00 to 17h00
We will respond to your inquiries and requests within the timeframes required by applicable law, typically within thirty (30) days, though this may be extended in certain circumstances as permitted by law.
12. Consent and Acknowledgment
BY CONTINUING TO USE THE PLATFORM, YOU ACKNOWLEDGE THAT: (A) YOU HAVE READ AND UNDERSTOOD THIS COOKIE POLICY; (B) YOU CONSENT TO OUR USE OF COOKIES AND TRACKING TECHNOLOGIES AS DESCRIBED IN THIS COOKIE POLICY, UNLESS YOU HAVE DISABLED COOKIES IN YOUR BROWSER SETTINGS OR THROUGH OUR COOKIE PREFERENCE CENTER; (C) YOU UNDERSTAND THAT DISABLING CERTAIN COOKIES MAY AFFECT THE FUNCTIONALITY OF THE PLATFORM; AND (D) YOU CONSENT TO THE USE OF THIRD-PARTY COOKIES AS DESCRIBED IN THIS COOKIE POLICY, SUBJECT TO YOUR ABILITY TO OPT-OUT THROUGH THE MECHANISMS DESCRIBED HEREIN.
